Need help? Anything wrong?
Anything wrong with your kit? We are here to help you. You can contact us at mircoplayfields@gmail.com
.
Software crashed? Software is acting weird?
If this happened please have a look if you are running the latest software as the issue might already have been fixed. If there is a newer image available please perform a software update.
In case your software is recent (or your wrote us and we did not fix the issue in a newer version) please download the logfile and send that to us via mail.
- Enter service menu (open door and press
ENTER
twice) - Select
UTILITIES
- Select
COPY LOGFILES
and confirm - Power down the machine and remove the SD card from the CPU
- Insert SD card into SD card reader (shipped with the kit) and connect the reader to your PC
- Download all
game.log
andgame.log.x
(x is incremented at every game start.game.log
is the last log,game.log.0
the previous,game.log.1
one before that and so on). - Send logfiles to us via email and we will help you. We might have more instructions/questions to pinpoint the issue if we cannot figure it out from the logfile alone.